Shipping policy
🚚 Shipping Policy
📦 Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
🌍 Delivery Time
Delivery time depends on your location and supplier:
- 🇵🇰 Pakistan (Local/Imported): 7–15 business days
- 🌏 International/Drop-shipped items: 10–25 business days
⚠️ Delivery times may vary due to customs clearance, courier delays, or supplier issues.
📍 Shipping Locations
We currently ship to most locations within Pakistan. Availability may vary depending on the product and supplier.
💰 Shipping Charges
- Shipping charges (if any) will be shown at checkout
- Some products may offer free shipping
- International shipping costs may vary depending on product weight and location
🔄 Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp (if available), so you can track your parcel.
⚠️ Delays
Delays may occur due to:
- Customs clearance
- Courier service issues
- High order volume
- Supplier delays (dropshipping)
We are not responsible for delays caused by external factors.
❗ Incorrect Address
It is the customer’s responsibility to provide a correct shipping address. We are not responsible for lost or delayed orders due to incorrect details.
📦 Lost or Missing Packages
If your order is lost in transit, please contact us at:
📧 official.smartbazar.pk@gmail.com
We will coordinate with the shipping provider to resolve the issue.
📧 Contact Us
If you have any questions about shipping, contact us: